Privacy Policy – O2 Services UK

At O2 Services UK, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website (o2-services.co.uk) or contact us for services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Provided directly by you:

Name
Email address
Phone number
Address (if required for service delivery)
Any details you provide through our contact forms

b. Technical / Usage Data

Collected automatically:

IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and tracking data

2. How We Use Your Information

We may use your information to:

Provide and manage our services
Respond to your enquiries
Improve website performance and user experience
Send service-related updates
Maintain website security
Fulfil legal or regulatory obligations

We do not sell or share your data with third parties for marketing purposes.

3. Cookies and Tracking Technologies

Our website may use cookies to:

Improve website functionality
Understand visitor behaviour
Enhance user experience

You can disable cookies in your browser settings at any time.

4. Sharing of Information

We may share your information only when necessary:

With service partners who help deliver our services
When legally required by authorities
To protect our rights, services, or users

All third parties are required to keep your data secure.

5. Data Security

We implement strict technical and organisational safeguards to protect your data from:

Unauthorised access
Accidental loss
Misuse or disclosure

Despite our efforts, no online transmission is fully secure.

6. Your Rights

You have the right to:

Access the personal data we hold
Request correction of inaccurate information
Request deletion of your data
Withdraw consent (where applicable)
Request limits on how your data is used

To exercise any rights, contact us using the details below.

7. Data Retention

We store your information only as long as needed for:

Service delivery
Legal requirements
Business obligations

After this period, your data will be securely deleted.

8. Contact Us

If you have questions about this Privacy Policy or wish to make a data request, you can contact us at:

Email: contact@o2-services.co.uk
Phone: 020 4641 1367

9. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with the revised date.